AAH Nursing Grand Rounds Recordings: Using Mobile Technology to Enhance the Bedside Patient Experience

New electronic portals are available to support patients to view education, review test results, and identify and communicate directly to providers while hospitalized. This quality improvement project was carried out at 4 AAH hospitals with volunteers who reached out to patients/families to help them access and use the portal on their mobile device. Units with engaged patients had higher patient experience ratings. Learn about a program that will be rolling out system-wide by the end of 2023.

 

 

Target Audience

This course is intended for Nurses (all levels of preparation)

Learning Objectives

At the end of this session, learners should be able to:

  1. Describe how the patient portal technology can be used for hospitalized patients
  2. Discuss the methods and results of a quality improvement project designed to engage patients/family in using a portal (MyChart-Now) to enhance their experience.
  3. Describe how nurses & volunteers work together remove barriers & optimize outcomes.
  4. Identify one idea that you can apply to your practice

 

Course summary
Available credit: 
  • 1.00 Attendance
    Attendance Credit
  • 1.00 Continuing Nursing Education (CE)
    Aurora Health Care is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 1.00 contact hours have been awarded to this activity by the Wisconsin Nursing Association. To receive contact hours, participants must attend the entire activity.
Course opens: 
01/01/2024
Course expires: 
12/31/2025
Cost:
$0.00
Part of: 
AAH Nursing Grand Rounds Recordings
Rating: 
0

Faculty

Erica Steen, DNP, FNP-C, 

Adv Practice Registered Nurse (APRN) Specialty - Non-Procedural - Hematology/Oncology, Aurora St. Luke's Medical Center, Milwaukee, WI

Stephanie Zidek, MSN, AGCNS-BC, NPD-BC, NEA-BC, Dir Nursing Educ & Prof Dev - Clinical Development, Oak Brook, IL

Bob Teinmeier, Volunteer

Disclosure

The planner(s) and speaker(s) have indicated that there are no relevant financial relationships with any ineligible companies to disclose.

 

Accreditation Statement
In support of improving patient care, Advocate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Credit Statement(s)

American Nurses Credentialing Center (ANCC) 
Advocate Health designates this enduring activity for a maximum of 1.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity. 

 

Available Credit

  • 1.00 Attendance
    Attendance Credit
  • 1.00 Continuing Nursing Education (CE)
    Aurora Health Care is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 1.00 contact hours have been awarded to this activity by the Wisconsin Nursing Association. To receive contact hours, participants must attend the entire activity.

Price

Cost:
$0.00
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Click “Take Course” to register for this program.  

If you have any questions, please contact Advocate Health's Continuing Nursing Education Team at ASC-CNE@aah.org.