Patient Experience Simulation Lab 4/27/2023

April 27, 2023

The purpose of this interactive experience is to create positive patient experiences through communication skills, compassion and best practices within a safe learning environment.

Target Audience

This activity is intended for all Nurses, CNAs, and other interested clinical team members in the Racine and Kenosha Patient Service area who have already completed the Create A Positive Patient Experience activity.

Learning Objectives

At the end of this simulation, learners should be able to:

  1. Participants will be able to demonstrate effective communication and personal interactions via use of: AIDET, Listen, Explain, Validate, Teach Back Method, Commit to Sit, Managing Up, Heart-Head-Heart communication methods, and integrate Service Recovery into applicable encounters.
  2. Participants will demonstrate effective use of best practices, including but not limited to hand hygiene.
Course summary
Available credit: 
  • 3.60 Attendance
    Attendance Credit
  • 3.60 Continuing Nursing Education (CE)
    Aurora Health Care is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 3.60 contact hours have been awarded to this activity by the Wisconsin Nursing Association. To receive contact hours, participants must attend the entire activity.
Course opens: 
12/09/2022
Course expires: 
05/27/2023
Event starts: 
04/27/2023 - 12:30pm CDT
Event ends: 
04/27/2023 - 4:30pm CDT
Cost:
$0.00
Part of: 
Patient Experience Simulation Lab 2023
Add to calendar: 
Rating: 
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Aurora Medical Center Mount Pleasant Simulation Lab
United States

Faculty

Sue DeRose, BA; Advocate Aurora Health

Laurie Couillard, BS; Advocate Aurora Health

Lisa Daury, BSN, RN, CVRN; Advocate Aurora Health

 

Disclosure

The planner(s) and speaker(s) have indicated that there are no relevant financial relationships with any ineligible companies to disclose.

Accreditation Statement
In support of improving patient care, Advocate Aurora Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Statement(s)

American Nurses Credentialing Center (ANCC) 
Advocate Aurora Health designates this live activity for a maximum of 3.60 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity. 

Available Credit

  • 3.60 Attendance
    Attendance Credit
  • 3.60 Continuing Nursing Education (CE)
    Aurora Health Care is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 3.60 contact hours have been awarded to this activity by the Wisconsin Nursing Association. To receive contact hours, participants must attend the entire activity.

Price

Cost:
$0.00
Please login or register to take this course.

Registration in Workday. 

Contact the Continuing Nursing Education team at [email protected] if you have any questions or need assistance.