Description: This presentation will review key medication safety principles and processes that support a culture of safety within healthcare organizations. Participants will learn the importance of reporting medication events, understand the purpose of root cause analyses (RCAs), recognize the signs and symptoms experienced by second victims, and explore ISMP Targeted Medication Safety Best Practices for Hospitals and Community Pharmacy. The session will also provide an overview of relevant medication safety policies and their role in preventing medication errors and improving patient outcomes.

Microsoft Teams Webinar link to register for the live session: RESIDENTS ONLY-Register Here

NOTE: 

• Please note that the live session will be restricted to Advocate Health Pharmacy Residents ONLY 
• Once the recording of the live activity is posted to this page (10/15), all pharmacy teammates may view for up to 60 days after and receive live CE credit.
• A home study version of this activity will become available to all pharmacy teammates for home study credit in late October 2026

Speakers: 

Helen Giannopoulos Figg, PharmD; Medication Safety Program Coordinator, Enterprise Advocate Health

Neeve Owen, PharmD, BCGP; Medication Safety Program Coordinator, Enterprise Advocate Health

Objectives: ​​ 

• Explain the importance of medication event reporting.
• Describe the purpose and process of Root Cause Analysis (RCA).
• Recognize signs and symptoms of the second victim phenomenon.
• Discuss ISMP Targeted Medication Safety Best Practices for Hospitals and Community Pharmacy.
• Apply Medication Safety Policies to support safe patient care.

Target Audience:​ Advocate Health pharmacists, pharmacy technicians, and other healthcare professionals

Disclosure:​ The planner(s) and speaker(s) have indicated that there are no relevant financial relationships with any ineligible companies to disclose. 

Materials: Safety by Design-Flyer-Live.pdf

Pharmacist UAN: JA0006327-0000-26-127-L05-P
Pharmacy Technician UAN: JA0006327-0000-26-127-L05-T