Patient Experience Simulation Lab for Providers 12/12/2023

Mount Pleasant, WI US
December 12, 2023

The purpose of this interactive experience is to create positive patient experiences through communication skills, compassion and best practices within a safe learning environment.

Target Audience

This course is intended for AAH Providers

Learning Objectives

At the end of this session, learners should be able to:

  1. Demonstrate effective communication and personal interactions via use of: AIDET, Listen, Explain, Validate, Teach-Back method, Commit to Sit, Managing Up, Heart-Head-Heart communication methods, and integrate service recovery into applicable encounters.
  2. Demonstrate effective use of best practices, including but not limited to hand hygiene.
Course summary
Available credit: 
  • 1.50 AMA PRA Category 1 Credit™
    Aurora Health Care is accredited by the Wisconsin Medical Society to provide continuing medical education for physicians. Aurora Health Care designates this activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • 1.50 Attendance
    Attendance Credit
    • 1.50 Approved AMA PRA Category 1 Credit™
Course opens: 
12/23/2022
Course expires: 
12/31/2023
Event starts: 
12/12/2023 - 12:00pm CST
Event ends: 
12/12/2023 - 2:00pm CST
Cost:
$0.00
Part of: 
Patient Experience Simulation Lab for Providers 2023
Add to calendar: 
Rating: 
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Aurora Medical Center Mount Pleasant
13250 Washington Ave
Simulation Lab
Mount Pleasant, WI 53177
United States

Faculty

Jaya Phookan, MD; Advocate Aurora Health
Lisa Daury, BSN, RN, CVRN; Advocate Aurora Health
Sue DeRose, BA; Advocate Aurora Health
Melissa Oberle, DNP, RN, OCN, NPD-BC; Advocate Aurora Health

 

Disclosure

The planner(s) and speaker(s) have indicated that there are no relevant financial relationships with any ineligible companies to disclose.

Accreditation Statement
In support of improving patient care, Advocate Aurora Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Statement

American Medical Association (AMA) 
Advocate Aurora Health designates this live activity for a maximum of 1.50 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Available Credit

  • 1.50 AMA PRA Category 1 Credit™
    Aurora Health Care is accredited by the Wisconsin Medical Society to provide continuing medical education for physicians. Aurora Health Care designates this activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • 1.50 Attendance
    Attendance Credit
    • 1.50 Approved AMA PRA Category 1 Credit™

Price

Cost:
$0.00
Please login or register to take this course.


Click “Take Course” to register for this program.  

This course is available to Aurora Health Care providers (employed and independent) only. If you need help enrolling or logging in, please contact Advocate Aurora Health CME Office at cme@aah.org.

Contact the Advocate Aurora Health CME Office at cme@aah.org if you have any questions or need assistance.