Safety by Design: A Systems-Driven Approach to Root Cause Analysis, Second Victim Support, and ISMP-Informed Medication Policy Recorded Session

This presentation will review key medication safety principles and processes that support a culture of safety within healthcare organizations. Participants will learn the importance of reporting medication events, understand the purpose of root cause analyses (RCAs), recognize the signs and symptoms experienced by second victims, and explore ISMP Targeted Medication Safety Best Practices for Hospitals and Community Pharmacy. The session will also provide an overview of relevant medication safety policies and their role in preventing medication errors and improving patient outcomes.

If you attended Safety by Design: A Systems-Driven Approach to Root Cause Analysis, Second Victim Support, and ISMP-Informed Medication Policy on 10/14/26, you will not be able to claim credit again for this course. However, you are welcome to still watch the content.

Target Audience

This course is intended for Advocate Health Pharmacists and Pharmacy Technicians

Learning Objectives

At the completion of this activity, the participant will be able to

  • Explain the importance of medication event reporting.
  • Describe the purpose and process of Root Cause Analysis (RCA).
  • Recognize signs and symptoms of the second victim phenomenon.
  • Discuss ISMP Targeted Medication Safety Best Practices for Hospitals and Community Pharmacy.
  • Apply Medication Safety Policies to support safe patient care.
 

Course summary

Available credit: 
  • 1.00 Attendance
    Attendance Credit
  • 1.00 Continuing Pharmacy Education (CPE)
    Aurora Health Care Department of Pharmacy Services is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
  • 1.00 Continuing Pharmacy Education (CPE) Pharmacy Technician
    Aurora Health Care Department of Pharmacy Services is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
Course opens: 
10/28/2026
Course expires: 
10/28/2027
Cost:
$0.00
Part of: 
Pharmacy Patient Safety Series Recorded Sessions
Rating: 
0

Faculty

  • Helen Giannopoulos Figg, PharmD; Medication Safety Program Coordinator, Enterprise Advocate Health 
  • Neeve Owen, PharmD, BCGP; Medication Safety Program Coordinator, Enterprise Advocate Health

 

Disclosure

The planner(s) and speaker(s) have indicated that there are no relevant financial relationships with any ineligible companies to disclose. 

 

Accreditation Statement

In support of improving patient care, Advocate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Statement(s)

Accreditation Council for Pharmacy Education (ACPE) 
Advocate Health designates this enduring activity for a maximum 1.00 hours of CPE credit for pharmacists and pharmacy technicians. CPE credit can be claimed on the AAH CE platform within 60 days of activity completion and information will be provided to CPE Monitor. Participants should only claim credit commensurate with the extent of their participation in the activity.
Pharmacy UAN: JA0006327-0000-26-160-H05-P
Pharmacy Technician UAN: JA0006327-0000-26-160-H05-T

Available Credit

  • 1.00 Attendance
    Attendance Credit
  • 1.00 Continuing Pharmacy Education (CPE)
    Aurora Health Care Department of Pharmacy Services is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
  • 1.00 Continuing Pharmacy Education (CPE) Pharmacy Technician
    Aurora Health Care Department of Pharmacy Services is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Price

Cost:
$0.00
Please login or register to take this course.

How to Register

Click “Take Course” to complete this program.  

Participation Options

This course is available to Advocate Health providers (employed and independent) and team members only.

If you attended Safety by Design: A Systems-Driven Approach to Root Cause Analysis, Second Victim Support, and ISMP-Informed Medication Policy on 10/14/26, you will not be able to claim credit again for this course. However, you are welcome to still watch the content.

For Further Information

Contact the AH Continuing Pharmacy Education team at [email protected] if you have any questions or need assistance. 

If you have any questions regarding registration, please contact the IPCE Office at [email protected]

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