Course Director:
Rachel Zastrow RN, DNP, CPSS; Advocate Health Midwest
  
Overall Objectives:

1. Demonstrate use of human error prevention tools, or the High Reliability Tools and Tactics (HRTT).
2. Describe the AAH HRTTS.
3. Demonstrate peer coaching, especially to the HRTTs.
4. Demonstrate the use of the Plan-Do-Study-Act (PDSA) model for improvement.
5. Implement PDSA’s to improve local systems.

Target Audience:  This activity is designed for leaders, nurses, pharmacists, pharmacy technicians, and other interested frontline care team members trained as safety champions.

Accreditation Statement
In support of improving patient care, Advocate Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Statement(s)

American Nurses Credentialing Center (ANCC) 
Advocate Health designates this live activity for a maximum of 0.75 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Council for Pharmacy Education (ACPE) 
Advocate Health designates this live activity for a maximum 0.75 hours of CPE credit for (pharmacists and pharmacy technicians). CPE credit can be claimed on the AAH CE platform within 60 days of activity completion and information will be provided to CPE Monitor. Participants should only claim credit commensurate with the extent of their participation in the activity.                                                           

Contact Information: Rachel Zastrow RN, DNP, CPSS rachel.zastrow@aah.org